MHCLG consultation response - Strengthening consumer redress in the housing market

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Strengthening Consumer Redress Consultation.jpg

I chaired an interesting meeting yesterday with my Retirement Housing Group hat on to coordinate a sector response to the current MHCLG consultation on "Strengthening consumer redress in the housing market".

The proposals centre on the suggested need for a single housing ombudsman but there are other issues as well.

With representation from ARCO, RHG, Pegasus Life and McCarthy & Stone, plus two leads from MHCLG we had a very constructive meeting and hopefully raised government awareness of the specific issues relative to the Retirement Housing sector by a notch or two.